{"id":505,"date":"2023-07-19T08:22:49","date_gmt":"2023-07-19T06:22:49","guid":{"rendered":"https:\/\/mathildegremaud.shop\/general-terms-and-conditions\/"},"modified":"2023-11-01T15:26:13","modified_gmt":"2023-11-01T14:26:13","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/mathildegremaud.shop\/en\/general-terms-and-conditions\/","title":{"rendered":"General terms and conditions"},"content":{"rendered":"

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General terms and conditions<\/h1>\n

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Mathilde Gremaud
E-mail address: contact@mathildegremaud.shop<\/a><\/p>\n

1. Scope of application<\/h2>\n

These terms and conditions apply to sales in Switzerland and worldwide.<\/p>\n

Mathilde Gremaud may at any time modify the provisions of these terms and conditions of sale.<\/p>\n

2. Availability<\/h2>\n

The customer acknowledges that Mathilde Gremaud undertakes to honour orders within the limits of its available stocks and will make every effort to process orders received via the website as quickly as possible.<\/p>\n

In the event of unavailability of a product after confirmation of the order, Mathilde Gremaud will inform the customer of the partial delivery of the order.<\/p>\n

3. Prices<\/h2>\n

Prices in this catalog are quoted in Swiss francs and euros, net, including VAT, and are guaranteed.<\/p>\n

Mathilde Gremaud reserves the right to modify its prices at any time. The period of validity of offers\/promotions and prices is determined by the site.<\/p>\n

4. Availability<\/h2>\n

If a product is unavailable after your order, Mathilde Gremaud will inform you as soon as possible.<\/p>\n

5. Terms of payment<\/h2>\n

You choose your method of payment for each order placed on the site.<\/p>\n

Payment is made via Stripe. Stripe is an electronic payment solution for online payment processing. All data is transported in SSL encryption.<\/p>\n

Stripe supports the following payment methods:<\/p>\n

Visa \/ Mastercard \/ American Express \/ Apple Pay \/ Google Pay<\/p>\n

The customer’s order will only be validated once the account has been debited upon authorization from the relevant payment centers. In the event of non-authorization, the customer’s order cannot be processed by the site.<\/p>\n

6. Delivery and transport<\/h2>\n

Available items are dispatched by post within approximately 1 to 2 days.<\/p>\n

Orders will be delivered as quickly as possible.<\/p>\n

7. Return or exchange of goods<\/h2>\n

All requests for returns must be sent to the following e-mail address: contact@mathildegremaud.shop<\/a><\/p>\n

Once the request has been accepted, the articles must be returned intact and complete in their original packaging (with the labels showing their references), accompanied by the delivery slip, within 14 days. You are responsible for the return postage costs.<\/p>\n

After validation of the return request, the goods must be sent to the following address:<\/p>\n

CIS – Centre d’int\u00e9gration socioprofessionnelle
Unit\u00e9 Logistique ” mention MG
Route des Daillettes 1
CH-1700 Fribourg<\/p>\n

8. Legal warranty<\/h2>\n

Check the condition of the goods delivered without delay to exclude obvious material and manufacturing defects, as well as transport damage.<\/p>\n

9. Data protection<\/h2>\n

All personal data will be treated as confidential. The information required to process the order will be processed electronically and may be passed on to associated companies for the purpose of processing the order.<\/p>\n

10. Applicable law and place of jurisdiction<\/h2>\n

The applicable law is Swiss law, and any dispute will be handled by the Court of Fribourg, Switzerland.<\/p>\n

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General terms and conditionsMathilde GremaudE-mail address: contact@mathildegremaud.shop 1. Scope of application These terms and conditions apply to sales in Switzerland and worldwide. Mathilde Gremaud may at any time modify the provisions of these terms and conditions of sale. 2. Availability The customer acknowledges that Mathilde Gremaud undertakes to honour orders within the limits of its […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-505","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mathildegremaud.shop\/en\/wp-json\/wp\/v2\/pages\/505","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mathildegremaud.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mathildegremaud.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mathildegremaud.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mathildegremaud.shop\/en\/wp-json\/wp\/v2\/comments?post=505"}],"version-history":[{"count":6,"href":"https:\/\/mathildegremaud.shop\/en\/wp-json\/wp\/v2\/pages\/505\/revisions"}],"predecessor-version":[{"id":536,"href":"https:\/\/mathildegremaud.shop\/en\/wp-json\/wp\/v2\/pages\/505\/revisions\/536"}],"wp:attachment":[{"href":"https:\/\/mathildegremaud.shop\/en\/wp-json\/wp\/v2\/media?parent=505"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}